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This is an unfortunate situation and our sympathies go out to the victim and their family. OLX is an online classifieds site that brings buyers and sellers together to promote trade. We take steps to moderate and review all ads but we do not participate in the negotiations between buyers and sellers. Transactions are performed directly between both parties. In all our marketing campaign, we continuously urge our users to take necessary precautionary checks when using OLX.
We continue to innovate and improve our review process with tighter measures that would help to minimize future occurrence of negative incidents. We also need our users to help us kick out bad players and ask them to report any dubious activity or user on the site for immediate action. Our customer support team can be reached at 0700-CALL-OLX (0700-22-55-659) or at support-ng@olx.com.
We sincerely hope that the 3 kids are returned safely to their loved ones. Our thoughts and prayers are with the family and we will provide all help within our capacity to facilitate the quick reunion of the 3 children with their family.
Lola Masha
Country Manager
OLX Nigeria
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